Contact us

Have any questions while browsing our inventory? Drop us a message or give us a call - we’ll be happy to help. We are completely at your disposal for advice, information, and after-sales support. Feel free to use our contact form, send us an email, or call our phone number—our customer support line is available in Polish, English, and Czech.

info@veryniceguitars.com
+48 502 789 990

FAQs

Do you ship guitars?

Yes! We have extensive experience in preparing shipments so that they arrive safely right at your doorstep. Every instrument is properly secured with multiple layers of bubble wrap and packaging filler, and then packed into a heavy-duty cardboard box. Furthermore, every single one of our shipments is fully insured. We do our best to remain flexible regarding shipping methods, which is why we partner with many reputable courier services, such as FedEx, DPD, DHL, UPS, and GLS. If you have a preferred shipping method, let us know and we will check if it is available for your address and package size.

Do you ship worldwide?

Yes! We ship to almost every corner of the world. If you are reading this, chances are we can deliver your dream guitar right to your doorstep.

Do you accept returns?

Yes, in accordance with European Union policy, all EU citizens have a 14-day right to return online purchases without giving any reason. Additionally, all brand-new instruments in our catalog come with a one- or two-year manufacturer's warranty, depending on the brand.

What payment methods are available?

We accept traditional bank transfers, card payments, and PayPal. Every option is securely processed, so feel free to choose the one that suits you best!

Do you offer payment plans?

No, unfortunately, we do not offer this option at the moment. However, all prices are negotiable, and we also accept trade-ins—so don't hesitate to make us an offer, and we will do our absolute best to help you get your dream instrument.

Visit our showroom!

While we ship guitars worldwide, we believe nothing beats trying an instrument in person. Visit our fully equipped showroom at 29/7 Szybka Street in Kraków to explore our entire in-stock selection, test guitars in a professionally treated space, and get expert advice from our team.

Szybka 29/7, 31-831,
Kraków, Polska, EU
Mon-Fri.: 10:00-20:00
Sat: 10:00-18:00
Sun: 10:00-18:00
Odwiedź nasz showroom w Krakowie!

Company details

Name: Wojciech Jarosz Orzechsoft
Address: Artura Grottgera 2, 25-441 Kielce, Poland
EU VAT ID: PL9591930556
Email: info@veryniceguitars.com
Phone: +48 502 789 990